Novotel Bangkok Sukhumvit 20

Superb location off Sukhumvit with only a should walk to either Emsphere or Terminal 21 shopping malls; both offer extensive dining options/bars in addition to shops. Check-in staff were friendly, helpful and efficient. Room was larger than most with an extremely comfortable bed, a spotless bathroom with shower, and good air conditioning. Stunning view from the rooftop bar with attentive service, great vibes, good music, and plenty of drink options.

Great room. Modern, clean and with a good view. Pool was cool, clean and a bar beside. Loads of fresh clean towels, loungers, bean bags etc. Roof top bar is great and the breakfast buffet was extensive! Freshly cooked omelets on demand... yum!

- The facility looks modern. - Location was close to 7/11 and street food. - Staff was very friendly. Easy check in and out. Shoutout to concierge and security people who always helped us with luggage and greeted us with a smile. - The massage place at the hotel is very affordable with great service. - Housekeeping always cleans the room. - Nice lobby area for easy taxi/grab pick-up.

The location is great. The hotel is near the action, but not on a main road. We really enjoyed the beautiful pool (though we wish it were a nonsmoking area). Most of the staff were very good - housekeeping were especially friendly and very helpful. (However, having staff consistently greet guests as they enter and leave the hotel would be a nice touch.) Snack and Obi at the front desk were excellent as was the staff member who helped us with our luggage and got a taxi for us when we checked out.

The property is centrally located and we could get to the subway or skytrain very easily. It was clean and beautiful always. The room was spacious, and they provided us with everything that we needed.